Saturday, October 07, 2006
06 oct o6
tonite, quite tiring... my face todae, very black wor n mayb due 2 a little bit mood swing ba. as usual, i came in a bit earlier n i when 2 osim 4 massaging hehe n chat w/ desmond n sam, todae they r man-power gt 3 person wor, alvin, desmond n sam, jackson off.
ya, as usual, i get change, punch my card n start wrk ard 6.45-6.55pm n again todae do runner... todae, we gt 3+1. 2 staff 1 trainee (for 3 mth le) n manager. dunno since when our store bcome malay kampong le only auntie n i r chinese. auntie in-charge of mornin n i jarga nite lor... lol e 2 malay staff do cashier, i do runner, manager(??).
todae gt a few cashier error fm e 2 staff. customer order al alfredo penne, he give her a al funghi penne den aft awhile her husband ordered e ocean feast, which come w/ pasta, soup n drink. he ordered a spicy crayfish spag but it ended up w/ prawn n shroom spag. pls lor, crayfish n prawn & shroom alot diff lei. they nv reply order meh! hai
e management wan us 2 noe our product knowledge well, n they give us a product knowledge test, us ask not 2 copy or ask any1 but alots of ppl do tt lor. n aft e test they shld roughly noe abt our product le ma, which s cheapest if customer wan 2 add any toppin n so on ma. it happen tt i saw e receipt, e customer ordered a 10" margherita add salami, dis wld cost roughly $10+ - $11. e cashier shld suggest 2 e customer 2 take 10" salami no capsicum( it cost $9.50 its cheaper) instead of 10'' margherita add salami, but he did nt suggest dem.
tonite crowd quite consistence, n im very tired le den suddenly another nonsense situation. two same nos 57, e actual order shld b seafood mania spag. but b4 dis order sum1 key in e staff meal n did not indicated DO NOT COOK or inform e kitchen side not 2 cook the staff meal which s prawn aglio. so e cook, cook e prawn aglio, n i serve it 2 e customer n she say she order a seafood mania not prawn aglio so i double check e recipt n it s correct table 57 prawn aglio so i when 2 e cashier n they double check, again cashier error. den finally i manage 2 sent a correct order 2 e customer n explaint 2 her abt e wrong order.
imagine tt u r very tired le, nid 2 run e whole show n when u goin 2 clear hao le den they come out n help. they muz well dun come out, n those error they made. not 1 mistake lor, s ard 4 times 4 e whole nite shift wor. e prev nite oso ly tt. dis r 1 of e things which annoys me... althou human do make mistake but nt everytime ma.
it got me home
12:35 AM
